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PennDOT – Network Technical Specialist

Nov 18, 2019 | Uncategorized

Type: Contract

Org: PennDOT

Location: Dauphin County

End Date: 6/30/2020

Rate: $52/hr on 1099

Submit resume by: 11/27

Other: Candidate should be local to HBG and available for in-person 1st round interviews

 

This position will be working on a highly complex network for the Department of Transportation with a team comprised of Commonwealth staffed positions as well as contracted personnel.

 

POSITION PURPOSE:

This position will be working on a highly complex network for the Infrastructure and Economic Development (IED) Delivery Center, which includes the Departments of Transportation (PennDOT), Community and Economic Development (DCED), and the Pennsylvania Emergency Management Agency (PEMA), in a team comprised of Commonwealth staffed positions as well as contracted personnel.  This is highly advanced technical position in the design/ architecture, administration, configuration, and monitoring of the increasingly complex network.   Work is in a centralized location with complex Cisco gear and other network devices and appliances.  The person in this position is responsible for providing technical support for planning, designing, maintaining and integrating IED local and wide area network infrastructure and will have input into the Cisco architecture deployed throughout the IED Delivery Center.  This position will require an individual with advanced level communications, technical, and project management skills.  A solid background and a proven track record in routing, switching, and Cisco-based firewalls is essential.

 

DESCRIPTION OF DUTIES:

This position will be responsible for the assisting in the highest level of network planning and long-term vision for the delivery center’s network and security infrastructure.  Installation, configuration, maintenance, monitoring and management of IED’s network infrastructure consisting of Cisco switches, routers, firewalls, and associated hardware and software.

 

Performs Network Management functions utilizing various industry tools to monitor, test, verify, troubleshoot and resolve complex Delivery Center network problems by working with users, service providers and others to resolve problems.

 

Plans/Designs overall architecture of IED LAN/WAN networks including:

  • Network bandwidth analysis and capacity planning, routers and switches.
  • Reviews and provides detailed specifications and schematic engineering drawings/ Visio for network enhancements and modifications.
  • Ability to create Visio diagrams of the network for documenting new and existing network elements.
  • Proactively identifies and troubleshoots issues related to highly complex network problems working them to resolution, including communication of progress to managers.
  • Performs the maintenance of Cisco routers, switches and firewalls on the IED network.
  • Works to design and Install highly complex networks as well as develops techniques to optimize the network for maximum efficiency.
  • Evaluates current and future network needs and prepares recommended technical solutions.
  • Investigates, evaluates, and makes recommendations on new and emerging technologies.
  • Leads and provides technical and high-level guidance to Delivery Center projects.
  • Administers the Delivery Center’s Access Control Servers as well as the Identity Services Engine for authentication to network devices, WLAN, and VPN environments.
  • Assists in the operation of the Delivery Center’s Cisco AnyConnect VPN environment and Adaptive Security Appliances for VPN concentration for remote connectivity of IED personnel and Business Partners.

 

  • Assists with Business partner connection between the business community, the Office of Administration, and the Delivery Center.
  • Assists in the administration of PennDOT Traffic Management Centers (TMC) networks including highway traffic cameras and signals networks.
  • Assists in performing network management functions utilizing Genetec Security Manager for TMC camera maintenance and administration.
  • Strong knowledge of Windows products including Windows Server and Windows workstation operating systems, personal computer software setup and installation, PC connectivity products, and PC hardware connectivity.
  • Reviews the development of configuration standards.
  • Provides technical assistance to develop RFPs, RFQs, and other specification documents to acquire hardware, software and/or IT Services.
  • Develops documentation for configuration of all network components including setup, installation, and overall deployment of all network hardware and software.
  • Ensures that all existing and new networks meet or exceed the requirements set forth by the Office of Administrations ITPs.
  • Verifies renewal of maintenance contracts for network related hardware.
  • Participates in trouble ticket resolution and reporting.
  • Supports remote IT staff with complex network-related issues.
  • Supports central office staff with network related issues to assist in the troubleshooting of delivery center applications.
  • Communicates both verbally and in writing with other employees and vendors.
  • Performs other duties as required.

 

ADA REQUIREMENTS:

Equipment in use in Job Performance:  Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices.  Must be able to lift 50 pounds.  Must be able to work from a step ladder.

 

JOB LOCATION:

Structured office setting.  Occasional attendance at various sized meetings, conferences and training sessions.  Occasional overnight travel is required.

 

DECISION MAKING:

Plans the work and assigns work to subordinates in terms of goals and objectives, discussions with employees and supervisors are held to review the status of assignments.  Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success.

 

ESSENTIAL FUNCTIONS

  1. Operates a personal computer and other IT hardware devices.
  2. Excellent communication skills; ability to write clearly and concisely.
  3. Ability to provide customer service and business operations support.
  4. Ability to develop project documentation and procedures for to sustain application support
  5. Organize and manage multiple concurrent activities.
  6. Ability to assess issues/problems and make appropriate decisions for resolution.
  7. Maintain a knowledge base of the concepts and capabilities of IT hardware and software resources.
  8. Develop/maintain staff proficiency in technology focus areas.
  9. Occasional travel to perform duties.

 

 

Network Routing                                                            required                                               6-7 years

Network Switching                                                         required                                               6-7 years

Cisco ASA/Firepower                                                     required                                               6-7 years

Cisco Nexus                                                                       desired                                               4-5 years

CCNP                                                                                   desired                                               4-5 years

Genetec Security Center                                                 desired                                               3-4 years

4-year college degree                                                      desired                                                  4 years

Application Load balancing (Citrix NetScaler)             desired                                               3-4 years